From Empty Calendar
to Booked Most Weeks
Award-winning physician Dr. Fedko opened her family practice in 2023 with zero patients. Since SalesPartner started in January 2026, her calendar is full most weeks, patients book at any hour, and she spends her time on care instead of phone calls.
Hyperlocal client since 2023 · On SalesPartner since January 2026
- Fully Booked
- Most weeks
- Response Time
- <1 min
- Ad Spend
- Lower
- Patient Access
- 24/7
- Fully Booked
- Most weeks
- Response Time
- <1 min
- Ad Spend
- Lower
- Patient Access
- 24/7
Quality CareDeserves Quality Access
Dr. Małgorzata Fedko earned the Hipokrates Award as Family Doctor of the Year. But starting a new practice meant competing against established clinics with full patient rosters. Every missed call was a patient who went elsewhere.
See How Patients Get Helped
Real conversations for a family medicine practice
MedVista
Replies within a minute
The Challenge
What she faced starting a new practice
Calls Lost During Appointments
When with a patient, the phone rings. Answer it and interrupt care. Ignore it and lose a potential patient to a competitor who picks up.
Limited Hours, Unlimited Demand
In-person availability just 8 hours per week across 4 days. But patients want appointments at all hours. The clinic phone rang after hours with no one to answer.
New Practice, Zero Reputation
Starting from scratch means every lead matters. One slow response and they book with the established practice down the street. There's no second chance.
Complex Scheduling Needs
In-person and telehealth have different hours. New patients need longer slots. Follow-ups are shorter. Managing this while seeing patients was impossible.
How SalesPartner Helps
Built for healthcare practices
Answers Every Inquiry
Text, call, web form. Patient inquiries get a reply within a minute. Nights, weekends, holidays.
Knows the Practice
Learns from medvista.pl directly. Answers questions about services, location, hours, and what to expect. Provides directions and parking info.
Books Appointments Directly
Syncs with DocPlanner calendar in real-time. Shows only available slots. Patients pick a time, get confirmation, and receive reminders before their visit.
Handles New Patient Intake
Collects reason for visit, insurance status, and preferred appointment type. Dr. Fedko sees complete context before meeting the patient.
Routes Urgent Cases
Recognizes symptoms that need immediate attention. Directs emergencies to emergency services. Flags urgent cases for same-day follow-up.
Speaks Their Language
Handles conversations in Polish and English fluently. Patients communicate in whichever language feels comfortable.
From Inquiry to Appointment
Every Patient Gets Heard
10pm on a Sunday. A new mother texts about pediatric care. Gets an instant response and books a Monday appointment.
Prepared for the Visit
Before the appointment starts, Dr. Fedko knows why the patient is coming, their history summary, and what they need.
Appointments Booked
Appointments book automatically while Dr. Fedko focuses on care. No more phone tag or missed slots.
From first message to scheduled care.
The Full Platform
Everything she uses to fill the calendar
Channels
Every way your leads reach you, answered.
Every Channel, One Thread
Call, text, or DM. Each lead gets one conversation, whichever way they reach you.
Conversations
Real back-and-forth by text. Answers questions, asks yours, and books the call.
Outbound Prospecting
Reaches out to cold leads and warms them up for your team.
Qualification & Lead Intelligence
Knows who's worth your time.
Lead Qualification
Builds value before budget. Filters out the time-wasters.
Visual Intelligence
Requests and understands photos, documents, and damage reports.
Lead Intelligence
Full analysis on every lead (property values, project scope, budget signals) so your team only talks to qualified buyers.
Smart Lead Routing
Sends each lead to the right rep by topic. Off or busy? The next available one picks it up.
Live Website Knowledge
Learns your site. Answers questions using your own pages and pricing.
Service Area Filtering
Detects out-of-area leads before they waste your time.
Closing & Follow-Through
From qualified lead to booked appointment — and the repeat business after it.
Calendar Sync & Scheduling
Syncs with Google, Outlook, and iCal. Books directly into open slots.
Follow-Through
Your team's daily action list. Who to call, what to chase, what needs a human touch.
Missed Call Text-Back
If your team misses a call, the AI texts back and keeps the conversation going.
Team Handoff
When it can't handle something, it hands the conversation to you — with the reason and the full thread.
Customer Feedback
Asks every customer how the job went, scores the answer, and tells you the same day when something went wrong.
Everything Gets Logged
Nothing falls through the cracks.
Self-filling CRM
Every conversation, call, and text. Logged with zero data entry.
Call Intelligence
Every call recorded, transcribed, and summarized, with key points and next steps ready to read.
Analytics Dashboard
Track conversion and response times. Send bookings and sales back to ChatGPT Ads and Meta.
How Their Customers Reach Them
Every channel lands in one inbox, answered the same way.
SMS / MMS
Text messaging with images and documents. Built-in and ready.
Answers lead emails from your own address, asks your questions, and books the call.
Connect with 2 billion users worldwide. Messages and calls, one inbox.
Contact Form
Add a contact form to any website. Custom fields, your branding, leads saved right away.
Starting a new practice, I was spending more time on the phone than with patients. Now every inquiry gets answered immediately, appointments book while I'm providing care, and my calendar stays full. It gave me an unfair advantage over established practices.
The Results
Full most weeks since January 2026.
Ads pause when the calendar is full, so the clinic stops paying for clicks it cannot book.
Patients book at any hour. Fewer missed calls and callbacks.
Calls, texts, and web forms get a reply within a minute.
Results measured since January 2026
Common Questions
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