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Roofing Answering Service

Roofing Answering Service
Qualifies. Books. Follows Up.

We put our form on your website. The moment a homeowner fills it out, SalesPartner texts them back, asks your questions and books the inspection. Text, email, WhatsApp, Messenger, Instagram, Telegram, and web chat and missed calls get the same treatment, day or night. Your team spends its time closing.

AI

SalesPartner

Replies in seconds

JD
Hi, we just had a big hail storm. I think my roof got hit. Do you check for damage?
Just now
AI
Sorry to hear that. Yes, we can take a look. What's the address? I'll check it's in our area.
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JD
It's on Montrose near Austin, 60634.
Just now
AI
We cover your area. Do you see any leaks inside, or only damage outside?
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JD
No leaks yet, but there are shingle pieces in the gutter.
Just now
AI
Impact Verified
Worth a look before the next rain. Can you text me a photo of the gutter? I have tomorrow at 9am or 1pm for the inspection. Which works better?
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Website Forms, Texts, Facebook, WhatsApp
24/7
Of Callers Leave a Voicemail. The Rest Move On
42%
Per Company, per Month. Not per User
$297

Where roofing leads get lost

Storm week

After hail, the phone rings all day and all night. Your office can take one call at a time, the rest go to voicemail, and the forms pile up. The first roofer to book the inspection gets the job.

You pay for every lead

A homeowner fills out your website form at 9pm. Your office emails back the next morning. By then they booked the roofer who answered first.

Estimates go quiet

The homeowner has three quotes. Your estimator drove out, measured and priced it. Then the week got busy, and nobody called back.

Your office is stretched

Your team answers phones, chases estimates, books crews and pulls permits. Nights, weekends and storm week are more than any office can cover.

Not an answering service. A sales partner for your roofing company.

Your team stays. SalesPartner takes the work that slips: the 9pm form, the missed call, the Facebook message nobody saw, the 40th lead in storm week, the estimate nobody chased.

Our form on your website, answered in seconds

We add our form to your site, in your colors, with your questions and a photo upload. Every homeowner who sends it gets a text in seconds, not an email tomorrow.

Every channel, one inbox

Phone, text, email, WhatsApp, Messenger, Instagram, Telegram, and web chat, and your website form. Ten homeowners at once in storm week? All ten get a reply. One conversation per homeowner.

Every missed call gets a text back

Your phones ring your team. A call nobody can take gets a text, and the homeowner books by text instead of calling the next roofer.

Follows up every estimate

Every open estimate gets a follow-up until the homeowner says yes or no. Nothing goes cold.

Asks your questions, books the inspection

Repair or new roof? Leak right now? In your area? When do they want it done? The questions follow Michael Zieba's sales method, and you add your own.

Photos and the other quote, before the visit

Homeowners send roof photos. A cheaper quote from another roofer gets read too. Your rep walks in knowing the roof and the number to beat.

One CRM that fills itself

Every call, text and estimate lands in one place. You see which jobs are open and who still needs a call back.

Spanish and Polish, in writing

Homeowners who text, chat or email in Spanish or Polish get replies in their language. Your team reads English.

How Empire Renovation books storm leads

A Chicago roofer since 2006. Their office numbers and every lead run on SalesPartner.

The storm hits

The storm hits

8pm, hail on the North Side. A homeowner sees damage and calls the number on Empire's yard sign.

A text back in a minute

A text back in a minute

The office is closed and nobody picks up. The homeowner gets a text within a minute, sends photos of the damage and answers a few questions.

The inspection is booked

The inspection is booked

The free inspection goes on the calendar for the next morning, before the storm chasers knock on the door.

From the first message to a roofer on the roof.

Empire Renovation
Empire Renovation logo
Case Study
Empire Renovation
$1.4M
In signed roof jobs since February

“We used to lose leads between the phone, the truck and a notepad. Now every lead is in one place, and we close more of the roofs we quote.”

Read full story →

Every lead handled, the way that fits it

1

We put our form on your website

One line of code, your colors, your questions, a photo upload. Our Chicago team does it with you and connects your calendar and phone numbers.

2

A homeowner fills it out and gets a text in seconds

No mobile number? An email instead. Facebook, WhatsApp, web chat and missed calls work the same way, 24/7.

3

Your questions asked, the right next step

Ready to book? The inspection goes on your calendar and your rep gets the answers. Not ready yet? Follow-ups start. Outside your area? A polite no. Something only your team can answer? Your team gets it.

4

Every estimate followed up

Open estimates get a follow-up until they close. After the job, the customer is asked for a review and a referral.

Where roofers lose jobs, and how you win them back

Problems every roofing office knows, and what changes when SalesPartner joins your team.

  • Storm week: 40 leads a day, one office

    You reach every homeowner first

    When hail hits, every form, text, chat and Facebook message gets a reply in seconds, even at 2am. Homeowners hear from you before other roofers call back.

  • Missed calls go to the next roofer

    A missed call still turns into a booked inspection

    Your crew is up on a roof and cannot pick up. The homeowner gets a text within a minute, in business hours, and books right there instead of calling the next roofer on the list.

  • Estimates go quiet

    More estimates turn into signed jobs

    Every open estimate gets a friendly follow-up until the homeowner says yes or no. No estimate gets forgotten in a busy week.

  • Wasted drives to inspections

    Your estimator only drives to real jobs

    Before anything is booked, SalesPartner finds out what the homeowner needs, how soon, if they are in your area, and if everyone who decides will be home.

  • Reps zigzag across town

    Tighter routes, more inspections, happier homeowners

    SalesPartner books each inspection on a day your rep is already working nearby. Less time in the truck, more visits a day, and your rep shows up on time.

  • Not every lead is ready

    Your reps spend their time on buyers, not browsers

    Homeowners ready to move get the inspection booked right away. Those still deciding get a quick call with your rep first. Nobody is pushed, and nobody is lost.

  • Walking in blind

    Your rep walks in ready to win the job

    Homeowners send photos of the roof, and even the other roofer's quote, before the visit. Your rep knows the job and the price to beat before knocking on the door.

Starting from $297 per month, per company.

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Questions roofers ask

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