From Missed Calls
to Booked Consultations
Chicago's premier roof deck builder was missing leads while crews worked on job sites. Now inquiries get a reply within a minute, get qualified, and get booked for a consultation.
Hyperlocal client since 2024 · On SalesPartner since February 2026
- More Leads
- +35%
- Response Time
- <1 min
- Nights & Weekends
- 24/7
- On SalesPartner Since
- Feb 2026
- More Leads
- +35%
- Response Time
- <1 min
- Nights & Weekends
- 24/7
- On SalesPartner Since
- Feb 2026
Premium ServiceDeserves Premium Response
Chicago Roof Deck + Garden has been transforming Chicago's rooftops since 2009. With 60+ skilled tradespeople, architects, and engineers, they deliver full-service outdoor living spaces from design through construction. But their premium service wasn't reaching every lead.
See How Leads Get Answered
Real conversations for premium rooftop construction
Chicago Roof Deck
Replies within a minute
The Challenge
What they faced before SalesPartner
Calls Lost on Job Sites
With crews on rooftops across Chicago, phone calls went unanswered. Architects were in design meetings. Project managers were coordinating permits. Every missed call was a potential $50,000+ project walking away.
Weekend Inquiry Rush
Homeowners dreaming about their perfect rooftop retreat searched on weekends. By Monday morning, those leads had already contacted three other contractors.
Complex Qualification Needed
Not every lead is a fit. Some have buildings that cannot support a roof deck. Others have HOA restrictions. Manual qualification ate up valuable design and planning time.
Premium Brand, Generic Response
A company known for award-winning design was sending leads to voicemail. The first impression did not match the premium experience they delivered.
How SalesPartner Helps
Built for premium construction services
Answers Every Inquiry
Text, call, web form. Inquiries get a reply within a minute. Nights, weekends, during the busy summer season.
Knows Their Services
Learns from chicagoroofdeck.com directly. Answers questions about their 7-step process, service areas, and project types. Shares relevant portfolio examples.
Qualifies Before Consultation
Asks about building type, roof access, HOA restrictions, timeline, and budget range. The design team only sees leads ready for consultation.
Books Site Inspections
Syncs with their calendar to schedule site assessments. Clients pick a time, get confirmation, and receive reminders before the visit.
Handles Photo Requests
Asks leads to share photos of their rooftop. Understands what it sees. Uses the images to have smarter conversations about scope and feasibility.
Matches Their Premium Voice
Conversations reflect the quality and expertise their clients expect. Professional, knowledgeable, and never pushy.
From Inquiry to Installation
Every Lead Gets Heard
9pm on a Tuesday. Homeowner texts about a rooftop project. Gets an instant response, not voicemail.
Qualified Before the Call
When the design team reviews a lead, they already know building type, budget, and timeline. No more discovery calls with bad fits.
Consultations Booked
Site assessments booked while the team focuses on design and construction. No more scheduling phone tag.
From first message to scheduled consultation.
The Full Platform
Everything they use to capture and convert leads
Channels
Every way your leads reach you, answered.
Every Channel, One Thread
Call, text, or DM. Each lead gets one conversation, whichever way they reach you.
Conversations
Real back-and-forth by text. Answers questions, asks yours, and books the call.
Outbound Prospecting
Reaches out to cold leads and warms them up for your team.
Qualification & Lead Intelligence
Knows who's worth your time.
Lead Qualification
Builds value before budget. Filters out the time-wasters.
Visual Intelligence
Requests and understands photos, documents, and damage reports.
Lead Intelligence
Full analysis on every lead (property values, project scope, budget signals) so your team only talks to qualified buyers.
Smart Lead Routing
Sends each lead to the right rep by topic. Off or busy? The next available one picks it up.
Live Website Knowledge
Learns your site. Answers questions using your own pages and pricing.
Service Area Filtering
Detects out-of-area leads before they waste your time.
Closing & Follow-Through
From qualified lead to booked appointment — and the repeat business after it.
Calendar Sync & Scheduling
Syncs with Google, Outlook, and iCal. Books directly into open slots.
Follow-Through
Your team's daily action list. Who to call, what to chase, what needs a human touch.
Missed Call Text-Back
If your team misses a call, the AI texts back and keeps the conversation going.
Team Handoff
When it can't handle something, it hands the conversation to you — with the reason and the full thread.
Customer Feedback
Asks every customer how the job went, scores the answer, and tells you the same day when something went wrong.
Everything Gets Logged
Nothing falls through the cracks.
Self-filling CRM
Every conversation, call, and text. Logged with zero data entry.
Call Intelligence
Every call recorded, transcribed, and summarized, with key points and next steps ready to read.
Analytics Dashboard
Track conversion and response times. Send bookings and sales back to ChatGPT Ads and Meta.
How Their Customers Reach Them
Every channel lands in one inbox, answered the same way.
SMS / MMS
Text messaging with images and documents. Built-in and ready.
Website Chat
Embed a chat widget on your website and catch visitors before they leave.
Facebook Messenger
Answer leads from your Facebook page in seconds.
Instagram DM
Turn Instagram inquiries into booked appointments automatically.
Contact Form
Add a contact form to any website. Custom fields, your branding, leads saved right away.
Since February, SalesPartner has been a game-changer for us. They handle inquiries 24/7, qualify leads properly, and book consultations while my team focuses on design and construction. We've seen significant lead growth and saved on overhead. I'd recommend them to any business owner except our competitors.
The Results
More qualified leads, because calls during site work no longer go to voicemail.
Calls, texts, and web forms get a reply within a minute, day or night.
Inquiries after hours and on weekends get answered and booked.
Set up by Hyperlocal in February 2026.
Lead growth measured since February 2026
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Common Questions
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