Question 1

What are "Carrier SMS" limits?

Accepted Answer

We separate "conversation costs" from "carrier costs". Carrier SMS/WhatsApp limits cover the fees charged by telecom networks to send messages. These are pass-through costs we include in your plan.

Question 2

How is my usage counted?

Accepted Answer

Every time SalesPartner replies to a lead across ANY channel (text, email, WhatsApp, Messenger, Instagram, Telegram, and web chat), that reply counts as one toward your monthly limit.

Question 3

What happens if I go over my limit?

Accepted Answer

Overage is charged at a flat rate of $30 per 1,000 messages (applies to both conversation and carrier buckets). We notify you at 80% and 100% usage.

Question 4

Is there a setup fee?

Accepted Answer

We offer Professional Setup ($997 value) which includes white-glove onboarding, existing CRM data import, sales assistant training, calendar and messaging integrations, and a 1-hour training call. It’s currently included with all plans.

Question 5

Do you charge per user?

Accepted Answer

No. Every plan is priced per company, not per seat. Your whole team uses one plan, with no per-user fees. Phone extensions scale with your plan (1, 3, or 7 users), and you can add more for $49/user/mo if needed.

Question 6

Is there a long-term contract?

Accepted Answer

Monthly plans have a 6-month minimum. After that, they go month to month and you can cancel anytime. Not a fit? Cancel within 7 days of your first charge for a full refund.

Feature	Starter	Professional	Business
Actions Handled (All Channels)	2,500/mo	7,500/mo	15,000/mo
Carrier SMS/WhatsApp	1,250/mo	5,000/mo	10,000/mo
Message Overage	$30/1k	$30/1k	$30/1k
Web Chat Widget	●	●	●
Smart Contact Form	●	●	●
SMS & Text	●	●	●
WordPress Plugin	●	●	●
Social DMs (FB, IG, WhatsApp)	—	●	●
Email Integration	—	●	●
Conversations in any language	●	●	●
Outbound Campaigns	—	—	●
Qualification Frameworks	Basic (N, NT)	All	All + Custom
Live Website Knowledge	—	●	●
Photo & Doc Analysis	●	●	●
Service Area Filtering	●	●	●
Lead Intelligence	●	●	●
Smart Lead Routing	—	●	●
Business Phone Number	Included	Included	Included
Phone Users (Unlimited Calls)	1	3	7
Call Recording	Add-on (60-day)	90-day storage	No-limit
Call Transcription	●	●	●
Missed Call Text-Back	●	●	●
Calendar Sync & Scheduling	●	●	●
Appointment Reminders & Confirmations	●	●	●
Autopilot
Chases quiet leads for you	—	●	●
Follows up on every quote	—	●	●
Keeps promises made in the chat	—	●	●
Checks back when the customer says "later"	—	●	●
Asks how the job went, with a review link	—	●	●
Confirms visits — no false no-shows	—	●	●
Win-back & maintenance reminders (you switch them on)	—	●	●
Clears out dead deals automatically	—	●	●
Inbox Cleanup
Sorts your Gmail or Outlook as mail arrives	—	●	●
Clears the noise out of your inbox	—	●	●
Buyers never moved, nothing deleted	—	●	●
Self-filling CRM	●	●	●
Dashboard	Basic	Advanced	Full
Ad Conversion Reporting	●	●	●
CRM Webhooks	—	●	●
Spam Protection	●	●	●
iOS & Android Apps	●	●	●
Custom Workflows	—	—	●
API Access	—	—	●
Support	In-app	Priority	Dedicated Mgr

Choose Your Growth Engine

AI-powered lead qualification, booking, CRM, and the follow-through after the job — one flat price per company

Starter

Professional

Business

Professional Setup

The Real Cost Comparison

Power Up Your Plan

Additional Phone Users

Professional Setup, Included

Enterprise Plan

Pricing FAQ

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