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Plumbing Answering Service

Plumbing Answering Service
Qualifies. Books. Follows Up.

We put our form on your website. The moment a customer sends it, SalesPartner texts them back, asks your questions and books the visit. Chat and social messages get the same treatment, and missed calls get a text back. Your team spends its time under the sink, not on the phone.

AI

SalesPartner

Replies in seconds

JD
Yes, my water heater is leaking in the basement. Can someone come today?
Just now
AI
Sorry to hear that. Is there water on the floor now, and is the shutoff valve closed?
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JD
Some water. Yes, I closed the valve. The tank is about 10 years old.
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AI
Good. What is your ZIP code? A photo of the tank and its label helps too.
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JD
60614. Photo sent.
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AI
Impact Verified
Thanks, that is in our area. I have today at 3:30pm or tomorrow at 8am. Which works better?
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Website Forms, Texts, Facebook, WhatsApp
24/7
To a Text Back After a Missed Call, in Business Hours
1 min
Per Company, per Month. Not per User
$297

Where plumbing leads get lost

The phone rings under the sink

You are on your back with a wrench in your hand, and the phone rings. By the time you call back, the customer has called the next plumber on the list.

The first reply wins

A homeowner with a leak messages three plumbers. The one that answers first gets the job. Your office emails back the next morning.

Quotes go quiet

You priced the new water heater. The customer said they would think about it. Then the week got busy, and nobody called back.

Your office is stretched

Your team answers phones, books jobs, chases quotes and does the paperwork. Nights, weekends and a cold snap are more than any office can cover.

Not an answering service. A sales partner for your plumbing company.

Your team stays. SalesPartner takes the work that slips: the 9pm form, the missed call, the Facebook message nobody saw, the quote nobody chased.

Our form on your website, answered in seconds

We add our form to your site, in your colors, with your questions and a photo upload. Every customer who sends it gets a text in seconds, not an email tomorrow.

Every channel, one inbox

Phone, text, email, WhatsApp, Messenger, Instagram, Telegram, and web chat, and your website form. One conversation per customer, whichever way they reach you.

Every missed call gets a text back

Your phones ring your team. If nobody picks up a call, the caller gets a text within a minute, in business hours, and books by text.

Follows up every quote

Every open quote gets a follow-up until the customer says yes or no. Nothing goes cold.

Asks your questions, books the visit

What is wrong? How soon? Where are you? Your questions get asked, and the visit goes on your calendar.

Photos of the leak, before the visit

Customers send a photo of the leak or the old water heater. Your team sees the problem before the truck leaves.

Out-of-area requests, filtered

A request from outside your service area gets a polite answer before it takes your time.

One CRM that fills itself

Every call, text and quote lands in one place. You see which jobs are open and who still needs a call back.

How Chicago Roof Deck + Garden answers leads while crews work

A Chicago contractor since 2009, with crews on job sites all day. Not a plumber, but the same problem: the phone rings while the hands are busy.

The text comes at 9pm

The text comes at 9pm

A customer writes after hours about a project. The reply comes right away, not a voicemail greeting.

Ready before the call

Ready before the call

When the team looks at a lead, the answers are already there: the kind of job, the budget and the timeline. No cold first call.

The visit is booked

The visit is booked

The site visit lands on the calendar while the crew is busy on the job. No phone tag.

From the first message to a booked visit.

Chicago Roof Deck
Chicago Roof Deck logo
Case Study
Chicago Roof Deck
+35%
More qualified leads

“They handle inquiries 24/7, qualify leads properly, and book consultations while my team focuses on design and construction.”

Read full story →

Every lead handled, the way that fits it

1

We put our form on your website

One line of code, your colors, your questions, a photo upload. Our Chicago team does it with you and connects your calendar and phone numbers.

2

A customer sends it and gets a text in seconds

No mobile number? An email instead. Facebook, WhatsApp and web chat work the same way. A missed call gets a text back within a minute, in business hours.

3

Your questions asked, the right next step

Ready to book? The visit goes on your calendar and your team gets the answers. Not ready yet? Follow-ups start. Outside your area? A polite no. Something only a person can answer? Your team gets it.

4

Every quote followed up

Open quotes get a follow-up until they close. After the job, the customer is asked how it went.

Where plumbers lose jobs, and how you win them back

Problems every plumbing office knows, and what changes when SalesPartner joins your team.

  • Phone rings while you are under a sink

    A missed call still turns into a booked visit

    You are under a sink with both hands full. The caller gets a text from SalesPartner within a minute, in business hours, and books the visit right there instead of dialing the next plumber.

  • Customers message three plumbers at once

    Your reply lands first

    A homeowner fills in your website form at 9pm with a leak. SalesPartner answers in seconds, asks what is happening and gets them on your calendar, while the others sleep.

  • Water heater quotes go quiet

    More quotes turn into signed jobs

    The customer said "let me think about it" and the week got busy. SalesPartner checks in until the customer says yes or no, and tells your team who is ready.

  • Leads from the wrong side of town

    Your trucks only drive to jobs you want

    Before anyone books a visit, SalesPartner asks for the address and what the job is. A request outside your area gets a polite no, and your day stays yours.

  • Driving out blind

    You arrive knowing what to bring

    The customer sends a photo of the leak or the old water heater before the visit. SalesPartner reads it and passes the details to your team, so the first trip is the only trip.

  • The office is one busy person

    Every lead sits in one place, and nothing slips

    Every call, text and chat is saved to the customer record without typing. When a question needs a person, your team gets the conversation with the full thread and picks up where SalesPartner left off.

  • You hear about a bad job too late

    You hear about trouble the same day

    After the job, SalesPartner asks the customer how it went. Leaving a public review takes one tap. A problem reaches your team the same day, while you can still fix it.

Starting from $297 per month, per company.

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Questions plumbers ask

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