HVAC Answering Service
Qualifies. Books. Follows Up.
We put our form on your website. The moment a customer sends it, SalesPartner texts them back, asks your questions and books the visit. Chat and social messages get the same treatment, and a missed call gets a text back within a minute, in business hours. Your team spends its time on the job, not on the phone.
SalesPartner
Replies in seconds
- Website Forms, Texts, Facebook, WhatsApp
- 24/7
- To a Text Back After a Missed Call, in Business Hours
- 1 min
- Per Company, per Month. Not per User
- $297
- Website Forms, Texts, Facebook, WhatsApp
- 24/7
- To a Text Back After a Missed Call, in Business Hours
- 1 min
- Per Company, per Month. Not per User
- $297
Where HVAC leads get lost
The call nobody can take
Your tech is in an attic or on a roof, and the phone rings. By the time you call back, the customer has called the next HVAC company on the list.
The first reply wins
The air stops cooling at 9pm and the homeowner writes to three companies. The one that answers first gets the job. Your office replies the next morning.
Replacement quotes go quiet
You priced a new system. The homeowner said they would think about it. Then the week got busy, and nobody called back.
The first hot week
A heat wave or a cold snap sends more messages than your office can read. Forms and texts pile up while your team is out on jobs.
Not an answering service. A sales partner for your HVAC company.
Your team stays. SalesPartner takes the work that slips: the 9pm form, the missed call, the Facebook message nobody saw, the quote nobody chased.
Our form on your website, answered in seconds
We add our form to your site, in your colors, with your questions and a photo upload. Every customer who sends it gets a text in seconds, not an email tomorrow.
Every channel, one inbox
Phone, text, email, WhatsApp, Messenger, Instagram, Telegram, and web chat, and your website form. One conversation per customer, whichever way they reach you.
Every missed call gets a text back
Your phones ring your team. If nobody picks up a call, the caller gets a text within a minute, in business hours, and books by text.
Follows up every replacement quote
Every open quote gets a follow-up until the customer says yes or no. Nothing goes cold.
Asks your questions, books the visit
What is wrong? How old is the system? How soon? Your questions get asked, and the visit goes on your calendar, so scheduling is not a phone game.
Photos of the unit, before the visit
Customers send a photo of the unit or its label. Your team sees what is there before the truck leaves.
Out-of-area requests, filtered
A request from outside your service area gets a polite answer before it takes a truck.
One CRM that fills itself
Every call, text and quote lands in one place, so your HVAC CRM is never out of date. You see which jobs are open and who still needs a call back.
How Chicago Roof Deck + Garden answers leads while crews work
A Chicago contractor since 2009, with crews on job sites all day. Not an HVAC company, but the same problem: the phone rings while the hands are busy.
The text comes at 9pm
A customer writes after hours about a project. The reply comes right away, not a voicemail greeting.
Ready before the call
When the team looks at a lead, the answers are already there: the kind of job, the budget and the timeline. No cold first call.
The visit is booked
The site visit lands on the calendar while the crew is busy on the job. No phone tag.
From the first message to a booked visit.
“They handle inquiries 24/7, qualify leads properly, and book consultations while my team focuses on design and construction.”
Read full story →Every lead handled, the way that fits it
We put our form on your website
One line of code, your colors, your questions, a photo upload. Our Chicago team does it with you and connects your calendar and phone numbers.
A customer sends it and gets a text in seconds
No mobile number? An email instead. Facebook, WhatsApp and web chat work the same way. A missed call gets a text back within a minute, in business hours.
Your questions asked, the right next step
Ready to book? The visit goes on your calendar and your team gets the answers. Not ready yet? Follow-ups start. Outside your area? A polite no. Something only a person can answer? Your team gets it.
Every quote followed up
Open quotes get a follow-up until they close. After the job, the customer is asked how it went.
Where HVAC companies lose jobs, and how you win them back
Problems every HVAC office knows, and what changes when SalesPartner joins your team.
Phone rings while you are in an attic
A missed call still turns into a booked visit
Your tech is on a roof and cannot pick up. The caller gets a text from SalesPartner within a minute, in business hours, and books the visit right there instead of calling the next company.
Online leads go cold overnight
Your reply lands first
A homeowner fills in your website form at 9pm because the air stopped cooling. SalesPartner replies in seconds, asks about the system and how soon, and gets the visit on your calendar.
Replacement quotes go quiet
More quotes turn into signed jobs
You priced a new system and the homeowner wants to think about it. SalesPartner checks in until they say yes or no, and tells your team who is ready.
The first hot week buries the office
Every homeowner gets a reply, and your team knows who is urgent
When a heat wave hits, every form, text and chat message gets a reply in seconds. SalesPartner asks what is wrong and how soon, so your team calls the urgent jobs first.
Trips outside your service area
Your trucks only drive to jobs you want
A request from two counties away comes in. SalesPartner asks for the address, sees it is outside your area and gives a polite no before it takes a truck.
Maintenance customers drift away
Past customers come back for their next tune-up
When you turn on maintenance reminders, SalesPartner texts past customers when their tune-up is due and books the visit on your calendar.
Techs arrive without seeing the unit
Your tech knows what to bring
The customer sends a photo of the unit or the label on it before the visit. SalesPartner reads it and passes the details to your team, so the first trip is the only trip.
Starting from $297 per month, per company.
See pricingQuestions HVAC owners ask
Put your pipeline on Autopilot
Talk with our team. See how SalesPartner handles your leads.
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