SalesPartner
+ Instagram
Turn Instagram inquiries into booked appointments. Answer DMs in seconds, qualify leads, and schedule—all automatically.
Instagram Direct
2 billion monthly active users
Visual-first social platform where discovery leads to direct messages and business inquiries.
Social Discovery to Booked Appointments
People discover your business on Instagram, then DM to inquire. Fast response times convert browsers into customers. Slow responses lose them.
Answers in Seconds
DMs answered within seconds, any time of day.
Book From DM
Turn DM conversations into scheduled appointments.
Rich Media
Send images, share posts, respond with visual content.
Higher Conversion
Fast responses dramatically increase conversion rates.
What Gets Connected
Full Instagram Messaging API integration for professional engagement.
Direct Messages
Inbound DMs
Instagram DMs appear in your SalesPartner inbox
Outbound replies
Your replies go through Instagram DM
Quick replies
One-tap responses for common questions
Engagement
Story mentions
Reply when users mention you in stories
Story replies
Engage with story reactions
Post shares
Know when your content is shared via DM
Scheduling
Appointment requests
Schedule directly from DM conversation
Confirmations
Booking confirmations via Instagram
Reminders
Appointment reminders in DMs
How It Works
Connect Your Instagram Business Account
Link via Meta Business Suite
Connect your Instagram Business or Creator account through Meta Business Suite. Requires Facebook Page connection.
Follower Sends a DM
Message shows up right away
When someone DMs your Instagram account, the message appears in your SalesPartner inbox immediately.
Answers in Seconds
Fast replies build trust
SalesPartner responds within seconds. The follower sees a natural conversation in their Instagram DMs.
Qualify and Schedule
Turn interest into appointments
Gather requirements, check availability, book appointments—all within the DM conversation.
Follow Up
Stay engaged on their platform
Send confirmations, reminders, and follow-ups through Instagram where they're already active.
Why Connect Instagram
Capture Social Leads
Instagram users who DM are high-intent. They've seen your content and want to connect.
Speed Wins
Responding within minutes (not hours) dramatically increases conversion rates.
Visual Conversations
Share project photos, before/after shots, and portfolio pieces inline.
24/7 Availability
Respond to evening and weekend browsers when they're most engaged.
Unified Inbox
Instagram DMs sit in the same inbox as every other channel.
Profile Context
See the lead's Instagram profile for context on who you're talking to.
Built For Your Business
Home Design
Scenario:
User comments on renovation post, then DMs asking for quote
Result:
SalesPartner answers in seconds, gathers project details, books consultation.
Fitness & Wellness
Scenario:
Follower DMs about class schedules after seeing story
Result:
Class options shared, spot booked, confirmation sent—all in DMs.
Photography
Scenario:
Engaged couple DMs after seeing wedding portfolio
Result:
Availability checked, packages shared, consultation scheduled via Instagram.
Technical Specifications
API
Meta Instagram Messaging API
Account Types
Business & Creator accounts
Message Types
Text, Images, Quick Replies
Response Window
24-hour standard messaging
Human Agent Tag
7-day extended window available
Webhook Events
Messages, Mentions, Story Replies
API Endpoints Used
/v17.0/{ig-user-id}/messages/webhook/instagram/v17.0/{conversation-id}Common Questions
Put your pipeline on Autopilot
Talk with our team. See how SalesPartner handles your leads.
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