Every Claim Call Tracked.
More Claims Signed.
Blue Point Adjusting works for the homeowner, not the insurance company. Now every claim call and every inquiry lands in one place and gets a follow-up. More homeowners sign with Blue Point instead of taking the insurer's first offer.
On SalesPartner since February 2026
- In Claims Signed
- $6.8M
- Inquiries Signed, Up From 31%
- 47%
- Above the Insurer's First Offer
- +62%
- Rating From New Reviews
- 4.9★
- In Claims Signed
- $6.8M
- Inquiries Signed, Up From 31%
- 47%
- Above the Insurer's First Offer
- +62%
- Rating From New Reviews
- 4.9★
The First CallDecides the Claim
Blue Point Adjusting has helped Chicago homeowners with water, fire and storm claims since 2010. The homeowner who calls first after a loss is scared and in a hurry. If nobody answers, they take whatever the insurance company offers. Blue Point needed every one of those calls answered.
See How Leads Get Answered
Real conversation patterns for property damage claims
Blue Point Adjusting
Replies within a minute
The Challenge
What they faced before SalesPartner
Losses Happen at Night
Pipes burst, fires start and storms hit after the office closes. The homeowner calls right away, and a call that rings out is gone.
The Insurer Moves First
The insurance company sends its own adjuster fast. If Blue Point isn't booked first, the homeowner has no one on their side.
Two Numbers, Old System
A toll-free line and a local number ran on an old phone system shared with the sister company. Missed calls were hard to see.
Scared, Confused Callers
Most callers have never filed a big claim. They need clear answers about what a public adjuster does before they book.
How SalesPartner Helps
Built for a public adjuster
Every Call Answered
Both numbers ring into SalesPartner. The office phones ring together, and no caller hears a dead line.
Text Back Within a Minute
Missed call or late-night voicemail? The caller gets a text right away, so they know help is coming.
Explains the Process
Learns from bluepointadjusting.com. Explains in plain words what a public adjuster does and how the fee works.
Asks the Right Questions
Type of loss, date, insurer, and whether the insurer already made an offer. The adjuster starts the review ready.
Books Free Claim Reviews
Books the free consultation into the calendar and sends reminders, often before the insurer visits.
Photos of the Damage
Homeowners text photos of the loss. The adjuster sees the damage before the first visit.
From Loss to Claim Review
The Call
2am. Water is coming through the ceiling. The homeowner calls the number on the Blue Point website.
The Answers
The caller learns what a public adjuster does, that the review is free, and what to photograph right now.
The Review Is Booked
A free claim review is booked for the morning, before the insurer's adjuster arrives.
From the worst night to someone on their side.
Answers Calls Like Their Team
Calm answers for homeowners on their worst day
Maria Lopez
After HoursThe Full Platform
Everything they use to answer and book claim leads
Phone System
Both numbers on one system, with office phones and voicemail.
Missed Call Text Back
A missed caller gets a text within a minute, day or night.
Conversations
Plain answers about claims, fees and next steps.
Lead Qualification
Asks about the loss, the insurer and any offer before the review.
Scheduling
Free claim reviews booked into the calendar, with reminders.
Visual Intelligence
Reads photos of water, fire and storm damage before the visit.
People call us after the worst day of their year. Now every call and every inquiry is tracked, and nobody falls through the cracks. We sign more claims, and our clients tell us they felt looked after from the first call.
The Results
Calls and web forms that used to go unrecorded now land in one place, with the caller number.
Every inquiry gets a follow-up, so more homeowners sign with Blue Point.
Total claim value signed since February 2026.
Average settlement compared with the insurance company's first offer.
Results since February 2026. Office phones added August 28, 2026.
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Common Questions
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