Never Miss a Healthcare Professional Inquiry.
Answers texts and messages 24/7. Missed calls get a text back. Handles HCP meeting requests, product inquiries, and patient services.
SalesPartner
Biotech Assistant
- HCP Support
- 24/7
- Saved Per Week
- 12+ hrs
- Inquiries Captured
- 100%
- HCP Support
- 24/7
- Saved Per Week
- 12+ hrs
- Inquiries Captured
- 100%
Engage HCPs.Don't Miss Opportunities.
Your reps are in meetings all day. A physician calls about your new therapy. By evening, they've been qualified and a rep visit is scheduled.
HCPs calling after hours with nowhere to go?
Physicians Call at All Hours
HCPs don't work 9-to-5. They call between surgeries, during evening rounds, on weekends. If nobody answers, they move on to a competitor's product.
Reps Stuck in Back-to-Back Meetings
Your field team is meeting with healthcare providers all day. Meanwhile, inbound inquiries pile up. Hot leads go cold waiting for a callback.
Compliance Slows Response Time
Every communication needs review. By the time legal approves a response, the physician has already made their formulary decision.
Same Product Questions, Repeatedly
Dosing guidelines? Indication updates? Patient assistance programs? Your team answers the same questions dozens of times daily.
Your Sales Partner for Life Sciences
Every channel covered. Handles inquiries however HCPs reach out.
Texts Back Every Missed Call
Calls ring your team. If you miss one, the caller gets a text back within a minute. SalesPartner asks your questions and schedules the rep visit by text.
Knows Your Product Portfolio
Learns from your website and approved materials. Shares prescribing information links. Product updates on your site? The assistant knows instantly.
Schedules Rep Visits 24/7
Checks rep calendars, offers meeting times, confirms appointments. Physician messages at 7 PM wanting to discuss your new indication? Meeting's booked before morning.
Qualifies Before Handoff
Specialty, institution, patient volume, current prescribing. Every inquiry is qualified so reps prioritize high-value HCPs.
Your Reps Close Deals. We Handle the Follow-Up.
Never Miss an HCP Inquiry
Whether they reach out during rounds or between procedures, every physician gets a reply. A missed call gets a text back.
Qualified Meetings Only
Specialty, institution, and interest level confirmed before your rep drives across town. No more cold visits.
Evenings and Weekends Covered
HCPs reach out when they can. At 6 AM or 9 PM, their inquiry gets handled professionally.
Focus on relationships. We handle the logistics.
The Full Platform
Everything you need to handle biotech inquiries
Conversations
Natural conversations via text, email, WhatsApp, Messenger, Instagram, Telegram, and web chat. Sounds like your team, not a robot.
Scheduling
Automated rep visit and meeting scheduling straight to calendars.
Lead Qualification
Specialty, institution, patient volume screening. Know who's high-value before the meeting.
Missed Call Text-Back
Calls ring your team. A missed call gets a text back within a minute.
Omnichannel
Text, email, WhatsApp, Messenger, Instagram, Telegram, web chat. One inbox for all HCP communications.
Visual Intelligence
Understands documents and images that HCPs send for context.
Analytics
Track inquiry sources, response times, and conversion rates.
Outbound Prospecting
Tell it who you want to reach. It finds real businesses and sends a real email sequence.
Live Website Knowledge
Answers pulled straight from your own site. Change a page and it catches up on its own.
Self-filling CRM
The contact record is written as you go. Nobody spends the evening on notes.
Works With Your Tools
Connect your CRM and calendar in minutes
Questions from Life Sciences Teams
What It Really Costs
- •Benefits add 20-30% on top
- •Limited to 40 hrs/week
- •2-3 months before productive
- •Sick days, PTO, turnover risk
- ✓Works 24/7/365
- ✓Productive from day one
- ✓Handles unlimited inquiries
- ✓Never calls in sick
Per employee. One SalesPartner handles the work of multiple hires.
Ready to capture more HCP interest?
Talk with our team. See how SalesPartner handles your leads.
Book Intro Call