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SalesPartner
+ Monday CRM

Your Monday CRM contacts sync into SalesPartner. Every conversation syncs back to Monday CRM. Contacts flow in. Activities flow back. Zero data entry.

SalesPartner
Monday CRM

Monday CRM

Work OS with built-in CRM

A flexible Work OS that powers teams to run projects and workflows. Monday Sales CRM helps teams manage their entire sales cycle in one place.

Official Integration

Your Contacts. Always In Sync.

Connect Monday CRM once. Your board items flow into SalesPartner — names, emails, phones, deal stages, custom fields. SalesPartner handles the conversations and logs every activity back to the right item in Monday CRM. Your team sees the full picture on both sides.

Contacts Flow In

Your Monday CRM board items sync into SalesPartner with smart field mapping.

Activities Flow Back

Every conversation and appointment appears on the Monday CRM timeline within seconds.

Team Visibility

Sales reps see all interactions in Monday CRM before their calls.

All Plans Supported

Works with Free, Basic, Standard, Pro, and Enterprise.

What Gets Synced

Contacts come in. Activities go back. Everything stays current without you touching a thing.

Contact Import

Contact Imported

Names, emails, phones, job titles, and org pulled in from boards

Board Item

Fields Mapped

Smart field mapping matches Monday CRM columns to SalesPartner fields

Column Values

Contact Updated

Changes in Monday CRM sync on schedule — contacts stay current

Item Sync

Custom Fields

Deal stages, custom columns, and tags carry over

Metadata

Conversations

Started

New conversation opened with a lead

Update

Status Change

Conversation moved to a new stage

Update

Messages

Received

Inbound message from lead captured

Update

Sent

Outbound reply logged with full content

Update

Scheduled

Future message queued and tracked

Update

Failed

Delivery failure logged with error details

Task

Cancelled

Scheduled message cancelled before send

Update

Events

Scheduled

New appointment booked on the calendar

Update

Rescheduled

Time or date changed on existing booking

Update

Cancelled

Appointment cancelled with reason logged

Update

Reminder

Reminder sent to lead before appointment

Update

Calls

Incoming

Inbound call from lead recorded

Update

Outgoing

Outbound call to lead recorded

Update

Connected

Call answered and conversation started

Update

Ended

Call completed with duration logged

Update

Missed

Unanswered call flagged for follow-up

Task

Voicemail

Voicemail left and transcription logged

Update

Contacts

Enhanced

Enriched contact data synced back to CRM

Contact Update

How It Works

1

Connect Your Monday CRM

Paste your API key

Grab your API key from Monday CRM settings, paste it into SalesPartner. One-time setup, takes about a minute.

2

Map Your Fields

Smart mapping does the heavy lifting

SalesPartner reads your Monday CRM columns and maps them to contact fields. Names, emails, phones, deal stages, custom fields — all matched up. Review and adjust if needed.

3

Contacts Sync In

Your Monday CRM board items flow into SalesPartner

Existing items are imported with deduplication. New items sync on schedule. No duplicates, no stale data.

4

Conversations Happen

SalesPartner handles the dialogue

Leads text, chat, or call. SalesPartner responds, qualifies them, and books appointments — while logging everything back to Monday CRM.

5

Monday CRM Stays Current

Every activity on the item timeline

Conversations appear as Updates on the item timeline. Appointments logged. Status changes update column values. Your team sees the full picture before every call.

Why Connect SalesPartner to Monday CRM

Complete Audit Trail

Every conversation is documented. Compliance teams love it. Sales managers trust it. Nothing falls through the cracks.

Prepared Sales Calls

Reps know what the lead asked, what they care about, and what responses they got—before picking up the phone.

Accurate Reporting

Response times, conversion rates, channel performance—all in your existing Monday dashboards and widgets.

No Double Entry

Stop copying conversation notes into Monday. Stop updating statuses manually. It just happens.

Automation Ready

Use Monday Automations to trigger actions based on SalesPartner activities. Send alerts, update items, notify teams.

Manager Visibility

See team activity across all channels in one place. Who responded fastest. Which conversations converted.

Built For Teams Like Yours

Home Services

Scenario:

Lead texts at 9pm asking about HVAC repair

Result:

SalesPartner qualifies them, books appointment for morning. Full conversation in Monday before tech arrives.

Real Estate

Scenario:

Buyer inquires about listing via web chat

Result:

Budget, timeline, must-haves all captured. Agent sees complete profile before showing.

Healthcare

Scenario:

Patient asks about appointment availability

Result:

Scheduling handled automatically. HIPAA-compliant notes logged to patient record.

Technical Specifications

API Version

Monday GraphQL API v2 (2026-04)

Authentication

Personal API Token

Sync Direction

Contacts in, Activities out

Inbound Sync

Scheduled (incremental)

Outbound Sync

Real-time (< 5 seconds)

Data Encryption

TLS 1.3 in transit, AES-256 at rest

API Endpoints Used

POST{ boards(ids:[X]) { items_page(limit:500) { cursor items { ... } } } }
POSTmutation { create_update(item_id: X, body: "text") { id } }

Common Questions

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