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SalesPartner
+ Insightly

Your Insightly contacts sync into SalesPartner. Every conversation syncs back to Insightly. Contacts flow in. Activities flow back. Zero data entry.

SalesPartner
Insightly

Insightly

Popular CRM for growing businesses

A unified CRM platform combining sales, marketing, and project management. Trusted by over 1.5 million users worldwide.

Official Integration

Your Contacts. Always In Sync.

Connect Insightly once. Your contacts flow into SalesPartner — names, emails, phones, deal stages, custom fields. SalesPartner handles the conversations and logs every activity back to the right contact in Insightly. Your team sees the full picture on both sides.

Contacts Flow In

Your Insightly contacts sync into SalesPartner with smart field mapping.

Activities Flow Back

Every conversation and appointment appears on the Insightly timeline within seconds.

Team Visibility

Sales reps see all interactions in Insightly before their calls.

All Plans Supported

Works with Free, Plus, Professional, and Enterprise.

What Gets Synced

Contacts come in. Activities go back. Everything stays current without you touching a thing.

Contact Import

Contact Imported

Names, emails, phones, job titles, and org pulled in

Contact

Fields Mapped

Smart field mapping matches Insightly properties to SalesPartner fields

Contact Fields

Contact Updated

Changes in Insightly sync on schedule — contacts stay current

Contact Sync

Custom Fields

Deal stages, custom properties, and tags carry over

Metadata

Conversations

Started

New conversation opened with a lead

Note

Status Change

Conversation moved to a new stage

Note

Messages

Received

Inbound message from lead captured

Note

Sent

Outbound reply logged with full content

Note

Scheduled

Future message queued and tracked

Note

Failed

Delivery failure logged with error details

Task

Cancelled

Scheduled message cancelled before send

Note

Events

Scheduled

New appointment booked on the calendar

Note

Rescheduled

Time or date changed on existing booking

Note Update

Cancelled

Appointment cancelled with reason logged

Note

Reminder

Reminder sent to lead before appointment

Note

Calls

Incoming

Inbound call from lead recorded

Note

Outgoing

Outbound call to lead recorded

Note

Connected

Call answered and conversation started

Note

Ended

Call completed with duration logged

Note

Missed

Unanswered call flagged for follow-up

Task

Voicemail

Voicemail left and transcription logged

Note

Contacts

Enhanced

Enriched contact data synced back to CRM

Contact Update

How It Works

1

Connect Your Insightly

Paste your API key

Grab your API key from Insightly settings, paste it into SalesPartner. One-time setup, takes about a minute.

2

Map Your Fields

Smart mapping does the heavy lifting

SalesPartner reads your Insightly fields and maps them to contact fields. Names, emails, phones, deal stages, custom fields — all matched up. Review and adjust if needed.

3

Contacts Sync In

Your Insightly contacts flow into SalesPartner

Existing contacts are imported with deduplication. New contacts sync on schedule. No duplicates, no stale data.

4

Conversations Happen

SalesPartner handles the dialogue

Leads text, chat, or call. SalesPartner responds, qualifies them, and books appointments — while logging everything back to Insightly.

5

Insightly Stays Current

Every activity on the contact timeline

Conversations appear as Notes. Appointments logged. Status changes update Contact fields. Your team sees the full picture before every call.

Why Connect SalesPartner to Insightly

Complete Audit Trail

Every conversation is documented. Compliance teams love it. Sales managers trust it. Nothing falls through the cracks.

Prepared Sales Calls

Reps know what the lead asked, what they care about, and what responses they got—before picking up the phone.

Accurate Reporting

Response times, conversion rates, channel performance—all in your existing Insightly reports and dashboards.

No Double Entry

Stop copying conversation notes into Insightly. Stop updating statuses manually. It just happens.

Workflow Automation

Use Insightly workflows to trigger actions based on SalesPartner activities. Send alerts, update records, notify teams.

Manager Visibility

See team activity across all channels in one place. Who responded fastest. Which conversations converted.

Built For Teams Like Yours

Home Services

Scenario:

Lead texts at 9pm asking about HVAC repair

Result:

SalesPartner qualifies them, books appointment for morning. Full conversation in Insightly before tech arrives.

Real Estate

Scenario:

Buyer inquires about listing via web chat

Result:

Budget, timeline, must-haves all captured. Agent sees complete profile before showing.

Healthcare

Scenario:

Patient asks about appointment availability

Result:

Scheduling handled automatically. HIPAA-compliant notes logged to patient record.

Technical Specifications

API Version

Insightly REST API v3.1

Authentication

Basic Auth (API Key)

Sync Direction

Contacts in, Activities out

Inbound Sync

Scheduled (incremental)

Outbound Sync

Real-time (< 5 seconds)

Data Encryption

TLS 1.3 in transit, AES-256 at rest

API Endpoints Used

GET/v3.1/Contacts
POST/v3.1/Contacts/{id}/Notes

Common Questions

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