SalesPartner
+ Bitrix24
Your Bitrix24 contacts sync into SalesPartner. Every conversation syncs back to Bitrix24. Contacts flow in. Activities flow back. Zero data entry.
Bitrix24
Free all-in-one business platform
A comprehensive workspace combining CRM, tasks, projects, documents, and communication. Used by over 12 million organizations worldwide.
Your Contacts. Always In Sync.
Connect Bitrix24 once. Your contacts flow into SalesPartner — names, emails, phones, deal stages, custom fields. SalesPartner handles the conversations and logs every activity back to the right contact in Bitrix24. Your team sees the full picture on both sides.
Contacts Flow In
Your Bitrix24 contacts sync into SalesPartner with smart field mapping.
Activities Flow Back
Every conversation and appointment appears on the Bitrix24 timeline within seconds.
Team Visibility
Sales reps see all interactions in Bitrix24 before their calls.
All Commercial Plans Supported
Works with Basic, Standard, Professional, and Enterprise.
What Gets Synced
Contacts come in. Activities go back. Everything stays current without you touching a thing.
Contact Import
Contact Imported
Names, emails, phones, job titles, and org pulled in
Fields Mapped
Smart field mapping matches Bitrix24 properties to SalesPartner fields
Contact Updated
Changes in Bitrix24 sync on schedule — contacts stay current
Custom Fields
Deal stages, custom properties, and tags carry over
Conversations
Started
New conversation opened with a lead
Status Change
Conversation moved to a new stage
Messages
Received
Inbound message from lead captured
Sent
Outbound reply logged with full content
Scheduled
Future message queued and tracked
Failed
Delivery failure logged with error details
Cancelled
Scheduled message cancelled before send
Events
Scheduled
New appointment booked on the calendar
Rescheduled
Time or date changed on existing booking
Cancelled
Appointment cancelled with reason logged
Reminder
Reminder sent to lead before appointment
Calls
Incoming
Inbound call from lead recorded
Outgoing
Outbound call to lead recorded
Connected
Call answered and conversation started
Ended
Call completed with duration logged
Missed
Unanswered call flagged for follow-up
Voicemail
Voicemail left and transcription logged
Contacts
Enhanced
Enriched contact data synced back to CRM
How It Works
Connect Your Bitrix24
Paste your webhook URL
Create an inbound webhook in Bitrix24 with CRM permissions, copy the webhook URL into SalesPartner. One-time setup, takes about a minute.
Map Your Fields
Smart mapping does the heavy lifting
SalesPartner reads your Bitrix24 fields and maps them to contact fields. Names, emails, phones, deal stages, custom fields — all matched up. Review and adjust if needed.
Contacts Sync In
Your Bitrix24 contacts flow into SalesPartner
Existing contacts are imported with deduplication. New contacts sync on schedule. No duplicates, no stale data.
Conversations Happen
SalesPartner handles the dialogue
Leads text, chat, or call. SalesPartner responds, qualifies them, and books appointments — while logging everything back to Bitrix24.
Bitrix24 Stays Current
Every activity on the contact timeline
Conversations appear as timeline comments. Appointments logged. Status changes update Contact fields. Your team sees the full picture before every call.
Why Connect SalesPartner to Bitrix24
Complete Audit Trail
Every conversation is documented. Compliance teams love it. Sales managers trust it. Nothing falls through the cracks.
Prepared Sales Calls
Reps know what the lead asked, what they care about, and what responses they got—before picking up the phone.
Accurate Reporting
Response times, conversion rates, channel performance—all in your existing Bitrix24 reports and dashboards.
No Double Entry
Stop copying conversation notes into Bitrix24. Stop updating statuses manually. It just happens.
Free Plan Included
Bitrix24's generous free tier includes API access. Start integrating without additional costs.
Manager Visibility
See team activity across all channels in one place. Who responded fastest. Which conversations converted.
Built For Teams Like Yours
Home Services
Scenario:
Lead texts at 9pm asking about HVAC repair
Result:
SalesPartner qualifies them, books appointment for morning. Full conversation in Bitrix24 before tech arrives.
Real Estate
Scenario:
Buyer inquires about listing via web chat
Result:
Budget, timeline, must-haves all captured. Agent sees complete profile before showing.
Healthcare
Scenario:
Patient asks about appointment availability
Result:
Scheduling handled automatically. Compliant notes logged to patient record.
Technical Specifications
API Version
Bitrix24 REST API (method-style)
Authentication
Webhook URL or OAuth 2.0
Sync Direction
Contacts in, Activities out
Inbound Sync
Scheduled (incremental)
Outbound Sync
Real-time (< 5 seconds)
Data Encryption
TLS 1.3 in transit, AES-256 at rest
API Endpoints Used
crm.contact.listImport contacts into SalesPartnercrm.timeline.comment.addLog conversation activitiescrm.contact.updateUpdate contact fieldsCommon Questions
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