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Property Management Answering Service

Property Management Answering Service
Qualifies. Books. Follows Up.

A renter fills out the form on your website, and SalesPartner texts them back, asks when they want to move in and books the viewing. Facebook, WhatsApp, email and web chat get the same treatment, day or night. A missed call gets a text within a minute. Your team spends its time on the buildings and the people in them.

AI

SalesPartner

Replies in seconds

JD
Hi, I saw the one-bedroom on your website. Is it still available? Do you take cats?
Just now
AI
Hi, thanks for writing. Yes, we are taking inquiries on it. When would you like to move in?
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JD
The first of next month, if I can.
Just now
AI
Good timing. What monthly budget are you looking at?
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JD
Under two thousand a month. I have one cat.
Just now
AI
Impact Verified
Thanks. The team will go over the pet terms at the viewing. I have Sunday at 11am or Monday at 5:30pm. Which works better?
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Website Forms, Texts, Facebook, WhatsApp
24/7
A Missed Call Gets a Text Back, in Office Hours
<1 min
Per Company, per Month. Not per User
$297

Where property managers lose renters

Saturday inquiries wait until Monday

Renters search at night and on weekends. Your office is closed, so the inquiry sits until Monday. By then the renter has toured two other buildings.

Every empty day costs rent

A unit goes empty after tenant turnover, and each day it stays that way is rent you do not get back. A slow reply to one inquiry can add days.

Viewings with the wrong renter

Your manager drives to the building and waits. The renter is a no-show, or the unit was never the right fit for the budget or the move-in date.

Tenants write at night about repairs

A tenant sends a maintenance request at 11pm: a leak, a heater that stopped, a lock that sticks. Nobody sees it until morning, and the tenant has to explain it all again.

Not an answering service. A sales partner for your property management company.

Your team stays. SalesPartner takes the work that slips: the Saturday inquiry, the missed call, the repair request at night, the applicant who went quiet.

Our form on your website, answered in seconds

We add our form to your site, in your colors, with your questions. Every renter who sends it gets a text in seconds, not an email on Monday.

Every channel, one inbox

Phone, text, email, WhatsApp, Messenger, Instagram, Telegram, and web chat, and your website form. One conversation per renter or tenant, whichever way they write.

Every missed call gets a text back

Your phones ring your leasing office. A call nobody gets to gets a text within a minute, during your office hours, and the renter books by text instead of calling the next building.

Viewings on your calendar, with reminders

Viewings go in the open slots on your calendar. A reminder goes out before each one, so fewer renters forget.

Asks the right questions before the viewing

Move-in date, budget, bedrooms, pets. SalesPartner asks first, so your manager meets renters who fit the unit.

Repair photos, read and passed on

A tenant texts a photo of the leak or the crack. SalesPartner reads it, asks where and how bad, and your team gets the photo and the whole thread.

Follows up with every applicant who went quiet

Someone toured and said they would think about it. A friendly text follows until they apply or say no. Autopilot is part of the Professional plan.

A property management CRM that fills itself

Every call, text and booking lands in one record with no typing. Whoever picks up next knows the whole story.

How TBS Properties LLC books viewings when the office is closed

TBS Properties is a Chicago property manager with vintage apartments across the city. Its office is closed on weekends, and renters still search on Saturday.

A Saturday search, with the office closed

A Saturday search, with the office closed

A renter finds a two-bedroom on the website on a Saturday morning. The questions about the unit get answers right away.

Booked and sent to the building

Booked and sent to the building

The renter picks a time. The viewing goes straight to the manager of that building, and the main office sees it.

Viewed the same day

Viewed the same day

The viewing happens that afternoon. The office sees the result on Monday, with no phone tag in between.

From the first message to a viewing on the calendar.

TBS Properties
TBS Properties logo
Case Study
TBS Properties
Same day
Saturday viewings, office closed

“Now I mostly keep an eye on things. People book on their own, and the building managers know where to be.”

Read full story →

Every renter and tenant handled, the way that fits

1

We put our form on your website

One line of code, your colors, your questions. Our Chicago team does it with you and connects your calendar and phone numbers.

2

A renter fills it out and gets a text in seconds

No mobile number? An email instead. Facebook, WhatsApp and web chat work the same way, 24/7. A missed call gets a text within a minute, in office hours.

3

Your questions asked, the right next step

Ready to view? The viewing goes on your calendar. Not ready yet? Follow-ups start. A repair or a question only your team can answer? Your team gets the conversation.

4

Every applicant followed up

Someone who toured and went quiet gets a follow-up until they apply or say no. Tenants get a reply the same way, day or night.

Where property managers lose renters, and how you win them back

Problems every leasing office knows, and what changes when SalesPartner joins your team.

  • Saturday inquiries wait until Monday

    Weekend inquiries turn into booked viewings

    A renter writes on Saturday while the office is closed. SalesPartner replies in seconds, asks when they want to move in and what they need, and books the viewing. A missed call gets a text about a minute later, inside your hours.

  • Empty units cost rent every day

    Open units fill faster

    A unit goes empty. SalesPartner answers every inquiry right away and offers viewing times while the unit is open, so the calendar fills instead of the inbox.

  • Viewings with the wrong renter

    The right renters on your calendar

    SalesPartner asks the move-in date, the budget and the pets before booking. The viewing goes to the right person on your team, and the renter gets a reminder before it.

  • Tenants write at night about repairs

    Repairs reach your team with the facts

    A tenant texts about a leak at night. SalesPartner replies, asks where and how bad, asks for a photo and sends your team the whole thread. In an emergency the tenant still calls your emergency line.

  • Applicants toured and went quiet

    Quiet applicants come back to apply

    An applicant toured and said they would think about it. SalesPartner follows up with a friendly text until they apply or say no.

  • Residents write in another language

    Everyone gets an answer they can read

    A resident texts in Spanish. SalesPartner replies in Spanish, and your team reads the thread in English.

  • Tenant notes live in your head

    Every conversation saved with no typing

    SalesPartner saves each call, text and booking to the record, so whoever picks up next already knows the story.

Starting from $297 per month, per company.

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Questions property managers ask

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