Every customer gets a code of their own. A friend mentions it, and the whole chain goes on the record: who sent who, what the reward is worth, and what is still owed.

A recommendation used to vanish the moment it was made. Now it carries a code, a name, and a reward attached to it.
Word of mouth is already your best channel. It is also the only one you cannot see. This gives every customer a short code to pass on, spots that code the moment a friend uses it, and keeps a running list of who is owed what. You set the reward. You decide when it gets paid. Everything in between takes care of itself.
People send you business every month. You have no idea who they are, how often they do it, or what it was worth.
You promised a gift card back in spring. It is buried in a text thread. They noticed. You did not.
Nobody keeps recommending a business that never once acknowledged the last three people they sent.
Somebody set one up with the best intentions. Nobody has opened it since, and nobody is going to.
A gift card, cash, service credit, a free job, or a cut of what the referral spends. Your number, your terms.
Short, theirs alone, and built to survive being read out loud. No zeros next to Os, no ones next to Ls.
By text, email, chat, a social message, or your web form. The code is recognized, and the friend is linked back to whoever sent them.
Once the friend books, the reward shows as owed. It stays in front of you every day until you mark it settled.
Text, email, web chat, social messages, your contact form. Wherever the friend turns up, the code counts.
Gift card, cash, service credit, a free job, or a percentage of what the referral ends up spending.
Every earned reward sits in one place, with the referrer, the friend, and the amount side by side.
An unsettled reward comes back on your list tomorrow, and the day after. It does not quietly disappear.
Nothing is ever paid out on its own. If the job fell through, dismiss it and it is gone.
"Dave sent me" with no code still gets flagged for you to confirm. An introduction without a code is not a lost one.
HVAC, Plumbing, Electrical, Cleaning
Roofing, Landscaping, General Contractors, Pool Installation
Sales, Service, Parts, Fleet
Med Spas, Clinics, Dental, Specialties
Agents, Property Management, Commercial vs Residential
Agencies, Law Firms, Accountants, Practice Areas
Your customer passes the code on however they like. Whichever channel the friend arrives through, it gets picked up.
The other half of the story: what happens to the referred lead the second they arrive.
The referral offer rides inside the follow-up conversation, so it never needs a message of its own.
An unsettled reward turns up on the same daily list as everything else your team owes someone.
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